Q. Once I am on the Feldman Chevrolet of Novi website, where do I find Shop Click Drive?
A. Search the Feldman Chevrolet of Novi inventory for your vehicle. When you find the vehicle you like, click the "Create Your Deal" button for that vehicle and the Shop Click Drive window will open.
Q. Can I save my transaction and come back later?
A. Feldman Chevrolet of Novi does not yet have the option to save your work in the middle of your online shopping process.
Q. How will Feldman Chevrolet of Novi be storing or using my information?
Q. How do I know the website is secure?
A. Feldman Chevrolet of Novi and all General Motors dealerships take precautions with the personal information you provide.
There are several ways to identify a website with enhanced security:
• Look for "https" (instead of "http") in your address bar.
• Locate and click on the lock icon on your web browser (in the address bar or near the bottom).
Q. What if I change my mind or don't like the actual vehicle when I test-drive it?
A. Prior to signing your paperwork at the time of delivery, you are under no obligation to purchase the vehicle. If you change your mind, let your sales associate at Feldman Chevrolet of Novi know prior to signing the final documents.
Q. How quickly can I take delivery of my new vehicle at Feldman Chevrolet of Novi?
A. Feldman Chevrolet of Novi typically requests about 48 hours to prepare your new Chevrolet vehicle for you. If you happen to need it sooner, please contact Feldman Chevrolet of Novi and we will try and expedite the process for you.
Q. How and when do we complete the final paperwork?
A. All final paperwork will be completed at your scheduled appointment at Feldman Chevrolet of Novi.