Hello, thank you for sharing your positive experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Feel free to reach out to us if you need anything. Have a wonderful day!
Everything was perfect. The service took exactly the amount of time my service adviser said it would, and the price was exactly what was quoted as well. Everyone was friendly and professional. The waiting room was clean and comfortable.
The service advisor Omari was incredibly friendly and kind. He made very professional, honest recommendations and made sure I was comfortable and greeted warmly. I can't overstate how much of an impression he made. I had an oil change, vehicle inspection, tire rotation and had my wiper blades swapped out, all in under 45 minutes while I waited in the very nice and comfortable lobby. I left very satisfied with the work that was done and with a smile on my face due to the friendly staff and Omari. I continue to bring my car to Feldman for service and oil changes time after time because of this customer service. So much better than chain service stores. Thank you to the whole staff!
Bill did a great job. Very upfront and accommodating throughout the whole process. As someone who does not know much about cars, they were very nice and put a heavy emphasis in making sure I was comfortable
This is the second time I go there. The facilities are very good, the waiting time also good, the waiting room is also good, the service advisor (of this second time) needs to get a little bit more experience about how handle customer, he was rush and too direct.
I have purchased my last 5 vehicles from Steve Phillips at Feldman Chevrolet Novi. In Steve's absence one of his associates would always step in to assist. I have been very satisfied with my experience over the years.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with David. We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi